Inbound AI Messaging · Done-For-You

One AI inbox.
Every channel. 24/7.

Flowbook unifies your WhatsApp, Instagram, Facebook, and SMS into a single AI-powered inbox that reads and answers every customer message — day or night. No missed after-hours leads. No receptionist salary. Done-for-you setup, flat monthly.

Start with an Audit See Pricing
From $500 setup + $250/mo • Month-to-month • Live in days
4
Channels Unified
<60s
Avg First Reply
24/7
Always On
0
Receptionist Needed
Who It's For

You're great at your business.
You're drowning in DMs.

Flowbook is for local service SMBs — home services, salons, med spas, restaurants, real-estate teams, DTC brands — who take orders and bookings over messaging. You're not missing leads because your business is bad. You're missing them because nobody answers at 11pm.

"Customers message us on Instagram, WhatsApp, and text — I'm checking five apps and still missing people."
Home services owner · 5 employees
"Half our leads come in after we close. By the time we reply in the morning they've already booked someone else."
Med spa manager · High inbound volume
"I can't afford a full-time receptionist just to answer DMs, but I'm answering them myself at 11pm."
Restaurant / catering owner · Solo operator

Sound familiar? The Business System Audit diagnoses whether Flowbook is the right fix.

Start with an Audit
What You Get

One inbox. Four capabilities.

Not software you configure. A done-for-you AI inbox — provisioned, tuned to your business, and maintained monthly so it keeps working.

One-Inbox Omnichannel Bridge

WhatsApp, Instagram DM, Facebook Messenger, and SMS all funnel into a single inbox. No more checking five apps. Your team or the AI handles everything from one place, with smart handoff on escalation.

WhatsApp · IG · FB · SMS

KB-Grounded AI Answering

The AI answers from your own knowledge base — your prices, hours, services, FAQs — not a generic script. When someone asks "are you open Saturday?" at 2am, they get a real answer and book on the spot, not a canned response or silence.

Real answers · 24/7

Human Handoff & Escalation

The AI handles the routine — questions, pricing, availability, booking requests. When a conversation needs judgment or authority, it routes to you or a team member instantly. You set the escalation triggers; we wire them in at setup.

Smart escalation

Per-Business Tuning & Maintenance

Each Flowbook unit is isolated and tuned per business — your brand voice, your FAQ patterns, your booking flow. Monthly maintenance keeps your knowledge base fresh, channels connected, and the AI on-brand as your business evolves.

Tuned to you · flat monthly
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Portfolio Clarity

Flowbook vs CoachAI — opposite ends of the funnel

These two offers serve the same local SMB — but they solve opposite problems. Picking the wrong one wastes money. Here's how to tell them apart.

Flowbook — This Offer

INBOUND — answer the traffic you already have

Your pain: "I'm buried in messages / I'm missing after-hours leads." Flowbook answers the WhatsApp, Instagram, Facebook, and SMS conversations landing now. It doesn't win new traffic — it captures what you'd otherwise lose.

↔
CoachAI Marketing System →

OUTBOUND — win new leads

Your pain: "Nobody's finding me / my pipeline is thin." CoachAI makes your business visible on AI search, content, and reviews — filling the top of the funnel. If the real problem is not enough traffic, CoachAI is the right call.

They're complements, not substitutes — CoachAI fills the funnel, Flowbook catches what lands. Many businesses need both, in that order. See CoachAI →
Pricing

Flat pricing. No per-seat surprises.

Priced against the part-time receptionist you'd otherwise hire ($1.5–4K/mo). Setup one-time, monthly recurring, AI usage via token packages. No per-conversation meter.

Tier 1
Starter
$500
one-time setup · then $250/mo
  • ✓1 channel — WhatsApp, IG, FB, or SMS (your pick)
  • ✓KB-grounded AI answering, 24/7
  • ✓Human handoff on escalation
  • ✓Standard FAQ + brand voice tuning
  • ✓Starter token package (AI usage)
  • ✓Monthly summary report
  • ✓Email / Telegram support · 48h
Start with an Audit →
Tier 2 · Most Popular
Growth
$900
one-time setup · then $450/mo
  • ✓3 messaging channels (any combination)
  • ✓KB-grounded AI answering, 24/7
  • ✓Human handoff + priority routing
  • ✓Standard FAQ + custom booking & lead-capture flows
  • ✓Larger token package (AI usage)
  • ✓Weekly summary report
  • ✓Telegram support · 24-48h
Start with an Audit →
Tier 3
Omni
$1,500
one-time setup · then $750/mo
  • ✓All channels: WhatsApp, IG, FB, SMS + web widget
  • ✓Optional: TikTok, YouTube, X, LinkedIn
  • ✓KB-grounded AI + deeper knowledge base
  • ✓Advanced flows, memory learning, per-dept routing
  • ✓Largest token package (AI usage)
  • ✓Weekly + volume/response analytics
  • ✓Telegram priority support · 24h
Start with an Audit →

AI usage billed via token packages

Each tier includes a prepaid token package that covers AI message-answering volume. Packages are marked up from our wholesale provider cost — that usage margin keeps setup and monthly flat regardless of spike. As volume grows, you add more tokens. No per-conversation overage, no surprise bill when a promo drives a spike.

Flowbook is also available as an OpenChief add-on — if you're already running the Enterprise Fleet or OpenChief Solo, ask about bundled pricing at your audit. Start with an audit →
FAQ

Common questions

Everything you're wondering before you commit.

Will the AI say something wrong to my customer?
The AI answers only from your approved knowledge base — your prices, hours, services, and FAQs. It doesn't improvise or go off-script. When a message falls outside the knowledge base (something uncertain, sensitive, or judgment-dependent), it escalates to a human immediately. You set the escalation triggers during onboarding, and we tune them with you before go-live.
Can't I just use Meta's free inboxes or the WhatsApp Business app?
You can — and you probably already do. But Meta's inboxes are per-channel silos: your IG inbox is separate from WhatsApp, which is separate from Messenger, and none of them cover SMS. There's no AI answering — a human still types every reply. Flowbook unifies all of them into one place and answers automatically, 24/7. The free tools are how you got here; Flowbook is what you do about it.
Isn't this just Intercom or Tidio?
No — and the differences matter for a local SMB. Intercom and Tidio are per-seat SaaS you configure yourself, web-chat-first, and priced for software companies. Intercom's Fin AI charges roughly $1 per AI resolution — great for a funded startup, expensive for a salon handling 500 messages a month. Flowbook is done-for-you, WhatsApp/IG/SMS-first, self-hosted at a flat price, and tuned to your business. You fill one form; we build it.
How fast can I go live?
Typically a few days after onboarding. You fill one form, connect your channels (we walk you through each one), and we provision and tune the knowledge base. Channel approvals from Meta or Twilio are the variable — that's on their end, not ours. Growth and Omni tiers with multiple channels take slightly longer because there's more to wire, but we manage the whole process.
Am I locked in?
No. Flowbook is month-to-month with 30-day notice. Your conversation data and knowledge base are yours and exportable. We don't lock you in because the product is supposed to earn the renewal every month — the weekly or monthly volume report shows you exactly how many after-hours leads were caught, so the value is visible every cycle.
What if my real problem is not enough leads — not too many messages?
Then Flowbook is the wrong tool. Flowbook is inbound — it answers the traffic you already have. If your real problem is not enough people finding you, that's a job for CoachAI Marketing System, which wins new leads through AI search visibility, content, and reviews. Many businesses need both, in that order: CoachAI fills the funnel, Flowbook catches what lands. The Business System Audit will tell you which one fits first.
Is there a guarantee?
We're working on a 14-day live proof offer — run Flowbook on your busiest channel for 14 days; if it hasn't demonstrably caught messages you'd otherwise have missed, we refund the setup. The policy is being confirmed before publishing. In the meantime, the Business System Audit ($500) de-risks the decision: it diagnoses whether Flowbook is the right fit for your operation before you commit to setup costs.

Stop answering DMs at midnight.

The Business System Audit diagnoses whether Flowbook fits your operation — and if it does, you leave with a build plan ready to execute. From $500.

Start with an Audit — from $500 Review Pricing
Audit is separate from setup • Month-to-month after go-live • 30-day notice to cancel